Support Team February 23, 2010 • Announcements
Start by looking through the Knowledge Base to see if an answer to your question is there - the Simulation Player Guide is also a great resource. If you find a solution there, great! If you don't, then either email your request to firstname.lastname@example.org or submit your request online here at http://ethicslx.zendesk.com.
In order to help us serve you faster, please give us as much information as you can about your issue in your first email. This saves us coming back to you to ask you more questions.
Support Team February 18, 2012 • Solutions
When you select the save and close button in the simulation it saves where you are and closes the simulation for you to return at a later time to the same screen. Please note that it does not save any answers that you have not submitted on the current screen i.e. any text answers on that screen will be lost.
If you have entered text answers that are not complete you should copy and paste them into a Word document before you close the simulation. You can then copy and paste them back into the simulation when you return. As noted in the Simulation Player Guide and Tips section of the Knowledge Base we recommend formulating your answers in Word and then copying and pasting them into the simulation.