Start by looking through the Knowledge Base to see if an answer to your question is there - the Simulation Player Guide is also a great resource. If you find a solution there, great! If you don't, then either email your request to firstname.lastname@example.org or submit your request online here at http://ethicslx.zendesk.com.
In order to help us serve you faster, please give us as much information as you can about your issue in your first email. This saves us coming back to you to ask you more questions.
Information to include when contacting support:
- Your name, course and section if applicable.
- If having problems with a group code or other coupon code, provide both codes you are trying to use and explain how you are trying to use them and the problem.
- If having problems with logging in, provide information on your operating system, browser (including version), version of Flash player, your Internet connection type, and if you have enabled cookies.